Shipping and Returns Policy

Purchases & Shipping

Kindly note all purchases made through Denim Days Shop are final.

Orders cannot be cancelled or changed once it is being placed.

Before making full payment, please confirm that the item(s), color, size, quantity and address are accurate.

Strictly no Refund for any purchases made under Denim Days Shop.

All Orders will be processed and shipped out within 10 – 15  business days / working days (not including Saturday & Sunday) from Order Date.

This is due to our high volume of orders.

Therefore, no urgent order request will be entertained.

Product Guideline

All our Items are Overstock / Surplus direct from manufacturing factory.

Therefore, the products might have minimal defects, such as no brand label / size label.

Except, for the above mentioned defects the items are in perfect condition.

Exchange of Products

All purchases can be exchanged within 15  business days / working days (not including Saturday & Sunday) from Order Date.

All Exchange will be charged Exchange Handling Fee of RM9.90 and Postage Fee (Postage Fee is calculated based on quantity of item/s and delivery location).

However, Exchange for defective/ damaged/ wrong/ faulty items item and or error coming from us, customers can exchange and no Exchange Handling Fee & Postage Fee will be charged.

For all Semenanjung orders that worth RM300 (based on final bill amount that being paid) and above can claim Free Exchange.

Exchange of products with minimal defect as listed in Product Guideline will not be entertained and not allowed.

Ask Us!

Contact us at / IG@denimdaysshop for any queries / complaints. We will respond within 24 – 48 hours.

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